Dispatch and delivery policy
- Goods purchased from Avdata will be dispatched via standard mail within 5 working
days of order unless the purchaser is otherwise notified. - Express delivery may be arranged at additional cost.
Refund policy
- Return and refund entitlements under State and Australian Consumer Law (ACL) apply to all purchases of goods.
- Goods defective at the time of sale will be made good or replaced by Avdata.
Allocation of payments
- When you make a payment, you should advise us how you
would like the payment to be allocated by sending a remittance advice by
email to mail@avdata.com.au. - If you do not provide a remittance advice at the time of
your payment, your payment will be allocated against the oldest
outstanding invoice/s.
How do I query my Avdata statement?
If you have any questions about your Avdata statement you can contact our Accounts Section by
- calling 02 6262 8111 or
- sending details to mail@avdata.com.au.